Copiers Northwest continues Annual Elite Dealer Streak!
PRESS RELEASE – NOVEMBER 9, 2020
Copiers Northwest continued its annual streak of being named an Elite Dealer by ENX Magazine, a trade publication that monitors and reports on the office technology industry and honors the USA’s premier dealers each year. Although the award is coveted by office technology dealers nationwide, only a select few capture it.
Copiers Northwest, one of the USA’s largest and most admired office technology companies, was one of only a dozen dealers in the $50-$100 million category to receive the honor. Copiers Northwest’s president, Gregg Petrie attributes the company’s annual selection to the hard work of the employees and their dedication to a customer service culture.
“The primary reason we receive this prestigious award every year is that from sales to service to administration, our people have a customer first mentality,” remarked Petrie, who along with his brother Mark, founded Copiers Northwest 36 years ago. “The proof is in our Net Promoter Score, a customer satisfaction rating done by a third party. According to experts any score above 70 translates into a world class service rating. In 2020, Copiers Northwest has an average Net Promoter Score of 96.3 and in four of the months received a perfect 100.”
About Copiers Northwest
Mark Petrie and Gregg Petrie founded Copiers Northwest in 1986. From its roots in Seattle, the company has grown to over 200 employees with offices in Washington’s Tri-Cities, Tacoma, Olympia, Moses Lake, Yakima, Bellingham, Spokane and Seattle and Oregon offices in Portland, Salem, and Bend. Copiers Northwest’s business includes the sales and service of copiers, printers, wide format plotters, UV Flatbed Printers, document storage and retrieval products and software solutions that help customers be more productive and competitive within their industry. Manufacturers represented by Copiers Northwest now include Canon, Sharp, Océ, HP, Nextiva and more.
About ENX Magazine
ENX Magazine is a monthly publication dedicated to the document technology industry since 1994. Now in its 27th year, ENX Magazine continues to deliver exclusive editorial coverage on market opportunities and issues, news and trends, company profiles, new products, and industry insights through interviews with key players in all segments of the document technology industry. With a circulation of more than 28,000 hard copies, ENX Magazine is the leading integrated resource that brings together industry people, products, and business concepts and strategies for document technology industry professionals.