Security & Privacy Policy - Copiers Northwest
Last Updated: December 16, 2025
At Copiers Northwest, protecting privacy and information security is a responsibility we take seriously. Our customers trust us with business communications, documents, and personal information, and we are committed to safeguarding that data through responsible practices, secure systems, and ongoing review.
This policy explains what information we collect, why we collect it, how it is used and protected, and the rights you have regarding your data.
Who We Are
Copiers Northwest operates this website.
Website: https://copiersnw.com
Company: Copiers Northwest
Address: 615 S. Alaska Street, Seattle, WA 98109
Phone: (866) 692-0700
Email: contact@copiersnw.com
What Personal Data We Collect and Why We Collect It
We collect personal data only when it is reasonably necessary to operate our business, respond to requests, provide services, and maintain website security.
Personal data may be collected through:
Contact forms and inquiries
Comments submitted on the website
Account registration (if applicable)
Cookies and analytics tools
Embedded third-party content
Technical processes related to website security
We do not knowingly collect sensitive personal data (such as health or biometric information) through this website.
Comments
When visitors leave comments on our site, we collect the information shown in the comment form, along with the visitor’s IP address and browser user agent string. This information is used to help detect spam and protect the website.
An anonymized string (hash) created from your email address may be provided to the Gravatar service to determine whether you use it. Gravatar’s privacy policy is available at: https://automattic.com/privacy/
Once approved, your comment and profile image (if applicable) may be publicly visible.
Contact Forms
If you submit information through a contact form, we collect the details you provide (such as name, email address, phone number, and message content) to respond to your request and provide customer service.
Contact form submissions are retained for customer service and business communication purposes. We do not use contact form submissions for marketing unless you have explicitly requested follow-up communications.
Cookies
Our website uses cookies to support functionality, security, and user experience.
Comment Cookies
If you leave a comment, you may opt to save your name, email address, and website in cookies for convenience. These cookies last one year.
Login Cookies
When visiting the login page, a temporary cookie checks whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When logged in:
Login cookies last two days
Screen preference cookies last one year
Selecting “Remember Me” extends login persistence to two weeks
Logging out removes login cookies.
Editing Cookies
If you edit or publish content, a cookie containing the post ID is stored for one day. This cookie contains no personal data.
You may disable cookies through your browser settings, though doing so may affect site functionality.
Analytics
We may use analytics tools such as Google Analytics to understand how visitors use our website and to improve performance and usability. Analytics data is collected in an aggregated and anonymized manner where possible.
Google’s privacy policy is available at:
https://policies.google.com/privacy
You may opt out of Google Analytics tracking using browser tools or settings provided by Google.
Embedded Content from Other Websites
Articles on this site may include embedded content (videos, images, articles, etc.). Embedded content behaves the same as if you visited the third-party website directly.
These sites may:
Collect data about you
Use cookies
Employ third-party tracking
Monitor your interaction with embedded content
This may occur even if you are logged into an account on that third-party site.
Who We Share Data With
We do not sell personal data. We share information only with trusted third-party service providers that support our website and operations, and only for legitimate business purposes.
Examples include:
SnapEngage – Website chat and contact services
Privacy Policy: https://snapengage.com/privacy-policy/
ECi Software Solutions (E-Info) – Customer login, account access, and service-related systems
Privacy Policy: https://www.ecisolutions.com/privacy-policy/
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
Comments and comment metadata are retained indefinitely to allow automatic approval of follow-up comments.
Registered user data (if applicable) is stored in user profiles and may be edited or deleted by the user (except usernames).
Contact form submissions and service-related data are retained as long as necessary for customer service, business, legal, or security purposes.
Analytics data is retained according to the policies of the analytics provider.
When data is no longer required, it is securely disposed of.
What Rights You Have Over Your Data
You may request:
An exported copy of the personal data we hold about you
Deletion of your personal data
This does not include data we are required to retain for legal, administrative, or security reasons.
Requests may be submitted using the contact information on our website.
Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services.
Some data may be processed or stored by third-party providers. Where applicable, we rely on contractual safeguards and recognized data protection frameworks to ensure appropriate protection consistent with data protection standards.
How We Protect Your Data
We use administrative, technical, and physical safeguards to protect information, including:
Secure website connections (HTTPS)
Network security controls and firewalls
Role-based access controls
Regular system updates and monitoring
Employee training on data protection and confidentiality
Data Breach Procedures
We maintain internal procedures to identify, assess, and respond to potential data security incidents. Where required by law, we will notify affected individuals and authorities in accordance with applicable regulations.
Data We Receive from Third Parties
We may receive limited data from third-party service providers that support our operations, such as website hosting, customer service platforms, or analytics tools. This data is used only for its intended purpose.
Automated Decision Making
We do not engage in automated decision making or profiling that produces legal or similarly significant effects without human involvement.
Industry Regulatory Disclosures
Copiers Northwest operates in the technology and document solutions industry and complies with applicable privacy and data protection laws relevant to our operations.
Updates to This Policy
We review and update this Security & Privacy policy as needed to reflect changes in practices, technology, or regulations. Updates will be posted here with a revised “Last Updated” date.
Contact Information
For privacy-specific questions or requests, please contact:
Copiers Northwest
615 S. Alaska Street
Seattle, WA 98109
Phone: (866) 692-0700
Email: contact@copiersnw.com
Website: www.copiersnw.com