Who is ARCpoint Labs?
ARCpoint Labs is a full-service national third-party provider/administrator of accurate, reliable, and confidential diagnostic testing for individuals, companies, and legal and healthcare professionals. Their three locations include West Seattle, Renton, and Tacoma. Along with COVID-19 testing, ARCpoint Labs also does testing for drugs, alcohol, employment background checks, steroids and other performance-enhancing drugs.
Key challenges
• ARCpoint Labs is a MAC environment and used primarily desktop printers as output devices
• No scanning or digital storage capabilities, limited to using outdated file cabinets for patient and other records
• Goal to go paperless and the ability to scan to the cloud
• Looking for a provider that understood their specific needs and could quickly implement a solution
Our Solutions
• Copiers Northwest helped ARCpoint Labs go paperless with a Canon MFP and Square 9 Document Management Solution
• Installed a Canon multifunction printer (MFP) in each of the three ARCpoint Labs locations
• Added Square 9 software - a complete platform of digital management solutions
• Gave ARCpoint Labs’ staff the ability to access documents immediately on-site or from remote locations
• Paperless solution provided ARCpoint Labs with the ability to archive patient forms by scanningto the cloud and retrieving them using different search criteria
Benefits
• Eliminated digging through file cabinets to locate patient documents
• Provided quicker and better patient service
• Solution for MAC environment
• Access files from remote locations
• HIPAA compliant
• Easy access using multiple search terms
• Cost effective
"The Copiers Northwest team that responded immediately and provided us with a paperless solution were great, genuine, and super helpful. They've made office life so much easier. Plus, the cost to add the Square 9 software to our copier lease wasn't much more."
- Ashley Geddes, Business Operations Manager, ARCpoint Labs
Download the ARCpoint Labs case study here: ARCpoint Labs
