Experienced & Committed Leadership
Copiers Northwest boasts a strong management team with years of industry experience and knowledge.
Our branch managers live and work in their local communities and understand the business climate and market nuances. Each one has autonomy and local decision-making power to do what’s right for our customers in all situations.
Meet Our Leadership Team
Copiers Northwest has earned the leadership role in the office technology industry throughout the Pacific Northwest for one reason; Our People.
Mark Petrie
CEO
Mark Petrie is the CEO and one half of the executive tandem that founded Copiers Northwest alongside his brother, Gregg Petrie. Under Mark's leadership, the company has grown into one of the premier office technology dealerships in the region, surpassing the $50 million mark in revenue. His strategic direction and commitment to operational excellence have been key to CNW’s sustained success.
Mark has cultivated strong, lasting relationships with leading manufacturers and has played a vital role in building a loyal, long-tenured team—particularly within the service department. His focus on long-term partnerships and employee development continues to shape the culture and performance of Copiers Northwest today.
Gregg Petrie
President
Gregg Petrie has been instrumental in driving the sales and marketing strategy of Copiers Northwest since co-founding the company in 1986 with his brother, Mark. From the beginning, Gregg has focused on building the CNW brand throughout the Pacific Northwest, helping to establish the company as a trusted leader in office technology solutions.
Outside of work, Gregg enjoys spending time on the water, especially boating around the Puget Sound. He’s a proud father of three and values the balance between work, family, and enjoying the outdoors. His grounded approach to business and life has helped shape the people-first culture that defines Copiers Northwest today.
John Hines
CFO
John Hines has been a key part of Copiers Northwest for nearly 35 years, helping guide the company’s growth from a small $3 million operation to a $50 million business with 12 branches the Pacific Northwest. As a seasoned leader with a strong background in finance and operations, John oversees multiple departments and plays a vital role in aligning day-to-day business functions with long-term goals. A University of Washington graduate and CPA with an MBA from Seattle University, he also brings valuable experience from his six years of service in the U.S. Navy.
John is deeply involved in the office technology industry, having served as president of the BTA Western Region, a national board member, and an active participant in the CDA peer group. He’s known for encouraging his team to reach their full potential and brings a sharp sense of humor to every interaction. Outside of work, John is a passionate Washington Huskies fan.
Brad Mofield
Vice President of Services
Brad Mofield has been with Copiers Northwest since 1989, just three years after the company was founded. A Navy veteran, Brad began his career as a tech trainee and advanced through the ranks to his current role as Vice President of Services. In this capacity, he has developed innovative technician bonus programs, improved the company’s aftermarket performance, and fostered a customer-centric service culture. Thanks to his leadership, CNW’s service team has an extraordinary average tenure of 23 years, and the company achieved a “World Class” Net Promoter Score, finishing 2024 with a remarkable score of 91.16.
Raised in Wyoming, Brad’s leadership style is rooted in a deep understanding of his technicians' needs, and he’s known for balancing high expectations with praise and performance incentives. Outside of work, Brad is passionate about golfing, the outdoors, and enjoys spending quality time with his wife, their kids, and their granddaughter. Customers and colleagues appreciate his ability to listen and deliver thoughtful, lasting solutions.
Daphne Dagsaan
Vice President, Sales Operations
Daphne is the Vice President of Sales Operations at Copiers Northwest.
Brian Fortney
VP of Sales, Strategic Accounts
Brian Fortney has been a key part of the Copiers Northwest for over 12 years. Brian brings deep expertise in office technology, specializing in managed print services, printer fleet management, and multi-function device solutions. His focus is on helping customers get the most out of their software, equipment, and network infrastructure.
Throughout his time at Copiers Northwest, Brian has built a strong reputation for developing long-lasting customer relationships and leading high-performing sales teams across the Pacific Northwest. He’s passionate about delivering smart, effective solutions that support long-term success while always prioritizing collaboration and customer value.
Based in the Tri-Cities area, Brian enjoys traveling, golfing, and cheering on the Tri-Cities Sun Devils. He and his wife, Brandy, are proud parents of three kids and enjoy staying connected to their local community.
Laura Svarcs
Director of Sales
Major Accounts
Laura Svarcs is the Director of Sales for Major Accounts at Copiers Northwest, bringing 24 years of experience in the office technology industry. Since joining CNW in 2017, Laura has utilized her expertise in products, processes, and technology to create tailored solutions that meet the unique needs of clients. Her strong focus on delivering effective solutions and her deep understanding of the industry have been key to her success in driving results for both the company and its customers.
A resident of the Seattle area for 25 years, Laura loves working in the Pacific Northwest, where the diverse industries and motivated people keep her engaged and excited. She values conducting business with integrity and reliability, focusing on delivering solutions that meet customer needs. Outside of work, Laura is an avid basketball fan, cheering for both the Gonzaga Bulldogs and the Golden State Warriors, while also developing a growing interest in soccer and rugby, particularly supporting the local Seattle teams.
Jeff Mowbray
Marketplace Manager
Oregon
Jeff Mowbray is the Marketplace Manager for Salem and Bend at Copiers Northwest, bringing 38 years of experience in the office technology industry, including 12 with CNW. His deep expertise in digital equipment and the software that powers it allows him to deliver tailored solutions that truly meet his customers' needs. Jeff takes pride in understanding each business he works with, ensuring they get the right products and support to thrive.
Jeff values the strong community connections he's helped build in the Salem and Bend markets, believing that lasting success comes from always putting the customer first. Outside of work, he enjoys gardening, woodworking, and reading. He’s a proud fan of the Nevada Wolfpack and Oregon State Beavers, and is married with four children and one grandchild.
Monika Gonzalez
Marketplace Manager
Portland, OR
Monika Gonzalez is the Marketplace Manager for Copiers Northwest’s Portland branch, bringing 27 years of experience in the printing and services industry. She began her career in technical support, managing large printer rollout projects and providing connectivity assistance for the first nine years.
In 2007, Monika transitioned into sales, where she quickly built her expertise in relationship-building and delivering results. By 2018, she took on a leadership role, managing the Strategic Sales team at Copiers Northwest, where she continues to guide her team toward success. Her leadership style is centered on collaboration, motivating her team to consistently exceed goals while ensuring customer satisfaction remains a top priority.
Outside of work, Monika enjoys music and is actively involved in serving her church, where she finds fulfillment in giving back to her community.
Al Lillehaug
Marketplace Manager
Tri-Cities
Al Lillehaug is the Strategic Sales Manager for Tri-Cities and Spokane at Copiers Northwest, with 30 years of experience in business development and sales management. He specializes in creating customer-focused marketing strategies centered on digital technology and software solutions, working closely with internal teams and external partners to drive efficiency, profitability, and customer satisfaction.
Al’s philosophy is to build lasting relationships by understanding customer needs and providing tailored solutions. Trust, integrity, and continuous improvement are key to his approach.
Outside of work, Al enjoys golfing, sports, and cheering on the Tri-Cities Sun Devils. He holds the track and field long jump record for the Western United States and earned a BA from Washington State University.
Julie Funkhouser
Contracts Manager
Major Accounts
Julie Funkhouser is the Major Accounts Contracts Manager at Copiers Northwest, with 24 years of experience in the office technology industry. She will celebrate her 25th anniversary with the company in September 2025.
Julie enjoys using her creative problem-solving skills to anticipate and address potential challenges, ensuring that customers experience a seamless process. Specializing in customized billing, Julie is committed to transparency and integrity in everything she does.
Outside of work, she loves to bake, attend Seattle Thunderbirds games, and spend time with her basset hounds, cat, and chickens. A Seattle native and University of Washington graduate with a degree in mathematics, Julie is also a proud mother to her 17-year-old daughter, Paige, and enjoys spending quality time with her.
Jeff Rathbun
Manager
Production Print Group
Jeff Rathbun leads the Print Production Group at Copiers Northwest, where he brings a strong commitment to customer service and operational excellence. Prior to his current role, he served as the Print Production Specialist, helping businesses across Washington improve productivity and profitability through cutting-edge, high-speed digital printing solutions. With 28 years of experience at Copiers Northwest, Jeff has built a reputation for reliability, expertise, and responsiveness—always prioritizing direct communication by answering calls promptly and ensuring clients receive the support they need.
Jeff and his long-time partner, Jennifer, reside in Tacoma. Outside of work, they enjoy fishing, antiquing, and are currently building their retirement home in Homer, AK, known as the halibut capital of the world.
Mark Bowen
Sr. Systems Engineer Integrated Solutions Group
Mark Bowen has been a key figure at Copiers Northwest for over 27 years, combining his expertise in solutions sales and IT with a personality that makes him stand out in the business world. As the head of the Integrated Solutions Group, Mark excels at helping sales reps close deals with his extensive product knowledge and approachable demeanor. Customers appreciate his ability to ask insightful questions and explain complex concepts in a way that is clear and easy to understand. His skill in visually illustrating solutions ensures clients fully grasp the benefits of the products and services they are considering.
Mark studied computer science at Lake Washington Institute of Technology, and his passion for technology has driven his success throughout his career. With a focus on delivering customer-centered solutions, Mark has helped Copiers Northwest stay ahead of industry trends, building strong relationships and ensuring clients are always well-informed and confident in their decisions.
Curtis Bell
Sales Manager
Yakima
Curtis Bell is the Branch Manager for Copiers Northwest's Yakima location, bringing over 26 years of experience to the office technology industry. Having spent his entire life in Yakima, Curtis grew up immersed in the business, learning the ins and outs from his father, Curt Sr., before transitioning into sales after graduating from Central Washington University in 1999. With a vast understanding of the industry, Curtis has honed his expertise in providing tailored solutions that address his customers' needs. His approach is deeply rooted in a philosophy passed down from his father—treating customers with the same respect and care you’d want for yourself, ensuring long-term, meaningful relationships.
Curtis has been married for 25 years to his wife, Jaclynn, and proud father of three grown children. A true sports enthusiast, he enjoys cheering on the Seahawks, Mariners, and U-Dub athletics, and is an avid lover of the outdoors, especially traveling throughout the beautiful Pacific Northwest with his family.
Don Cook
Controller, Accounting
Don Cook is the Controller at Copiers Northwest, bringing over 33 years of experience in accounting and financial management. As the Controller, Don plays a key role in managing the accounting department, and ensuring the accuracy and efficiency of financial reporting. He works closely with his team, fostering strong personal relationships to promote collaboration and ensure that financial processes run smoothly. Don’s attention to detail in budgeting and financial management has been essential in supporting the company’s growth and success.
Don believes in the power of honesty and teamwork, valuing the relationships he builds with his team and colleagues. Outside of work, Don is an animal lover and an avid fan of the horse races at Emerald Downs.
Ruchita Tulysan
HR Manager
Ruchita Tulysan is a seasoned HR professional with nearly 20 years of experience, specializing in talent acquisition, employee benefits, compliance, performance management, and organizational development. Over the past six years at Copiers Northwest, she has helped modernize HR operations by implementing technology-driven solutions that enhance efficiency and improve the employee experience. Ruchita is passionate about fostering inclusive, high-performing workplace cultures that prioritize employee well-being and growth.
Outside of work, Ruchita enjoys traveling and exploring new cultures, and she and her husband are dedicated Buckeyes college football fans, cheering on their team with enthusiasm.
Jarrod Rodvold
IT Manager
Jarrod Rodvold brings over two decades of experience in the IT field to CNW, including six years specifically in office technology. Prior to joining CNW, Jarrod spent 15 years in the U.S. Coast Guard, where he gained extensive training and hands-on experience managing complex IT systems—seven of those years spent navigating the Pacific Ocean from South America to Japan. Jarrod believes in meeting every challenge head-on, and values working with colleagues across all levels to ensure they have the tools and support they need.
Jarrod enjoys the ever-changing nature of IT, where no two days are the same. He takes pride in his role at CNW, not only for the technical problem-solving it demands, but also for the opportunity it gives him to connect with people across the organization. Jarrod believes in owning mistakes, learning from them, and keeping a sense of humor along the way. Outside of work, he enjoys racing outdoor go-karts, camping, smoking meats and chili, and cheering on the Seattle Mariners, despite their World Series drought.
Dawn Peschek
Marketing Executive
Dawn Peschek has been with Copiers Northwest for over 20 years, and for the past 7, she has served as the Marketing Executive. With a strong background in graphic design and marketing, Dawn has successfully developed targeted campaigns, created both print and digital materials, and ensured consistent branding across all platforms. She has also played a key role in creating content for the CNW website, email marketing, and social media.
Dawn is dedicated to crafting solutions that effectively showcase the value of CNW's products, and she thrives on organizing engaging in-person events that foster stronger customer relationships and promote our company's culture and services. She combines creativity with strategy to deliver marketing solutions that are both visually compelling and results-driven.
Outside of work, Dawn loves discovering new places through travel, scenic road trips, exploring national parks and spending time on the water. A Washington native, she’s a loyal fan of the Seattle Thunderbirds, Seahawks, Kraken, and her all-time favorite college team, the Montana Grizzlies (Go Griz!). Dawn and her husband have been happily married for 26 years and have two daughters. She’s also deeply involved in her community, where she’s spent over two decades volunteering and has received multiple awards for her dedication to serving others.
Eric Watson
Document Services Group
Production Operations Manager
Eric Watson has over 24 years of experience in digital print production and large format printing. With a background in graphic arts, he has gained deep technical knowledge of production print, workflow tools, and cutting-edge production equipment. This expertise with large format roll printers, flatbed UV printers, digital color management, and finishing solutions combined with extensive experience in analyzing production and workflow needs has benefited many Copiers Northwest customers.
Eric has also overseen facilities management operations for print and mail services throughout the Pacific Northwest, which has allowed him to understand how to position these world-class technologies and best serve his customers.
Eric is a Seattle native and loves camping, hiking, and other outdoor activities. He also enjoys cooking and is passionate about his barbeque talents.
Paul Kinkead
Service Manager
Spokane/Tri-Cities
Paul Kinkead is the Director of Service at Copiers Northwest for Eastern Washington and Bend, Oregon, where he has spent 17 years bringing a hands-on approach to the role. A proud Boise State University graduate, Paul thrives in the fast-paced, ever-evolving copier industry, solving problems and ensuring customers stay up and running. His expertise lies in building strong relationships and continuously improving processes in a technology-driven market.
Paul’s business philosophy revolves around delivering exceptional service, fostering trust with customers, and always seeking ways to improve for long-term success and satisfaction.
When he's not working, Paul enjoys the outdoors and is a big fan of the Seattle Seahawks and Gonzaga Bulldogs.
Kenneth Park
Regional Director of Service
Ken Park has been with Copiers Northwest for 8 years, serving as the Director of Service for Western Washington and Portland/Salem, OR. With his extensive experience, Ken is committed to delivering exceptional service, helping local businesses navigate the challenges of the copier industry. He leverages his creative problem-solving skills to proactively identify and address potential obstacles, ensuring smooth and efficient operations for his customers.
Ken thrives in the ever-changing, technology-driven market, and enjoys the opportunity to solve real-world problems while fostering strong, lasting relationships with customers. His business philosophy centers around continuous improvement and ensuring every interaction is marked by efficiency and satisfaction.
Outside of work, Ken enjoys cruising and traveling to Europe and Mexico. He also loves spending time with his wife, kids, and grandkids, and is a dedicated Tampa Bay Buccaneers fan.