Copiers Northwest’s Help Desk can assist you to ​​​​​​​solve device issues over the phone. Your safety is our priority!

Copiers Northwest‘s Help Desk is ready to provide remote diagnosis and assistance to resolve many device issues without ever entering your building. Historically our Help Desk has been able to eliminate up to 25% of on-site service calls. Please contact our Help Desk direct at 206.388.1596 or via email at helpdesk@copiersnw.com to utilize this service.

Copiers Northwest is dedicated to safely servicing your equipment and keeping your essential business up and running during the COVID-19 crisis. Our service technicians and are here to serve you safely and take safety precautions, including wearing masks and gloves. We are taking necessary precautionary measures to eliminate the spread of the virus and remain committed to meeting our clients’ needs and providing the above-and-beyond service that you are used to receiving from Copiers Northwest.

For the safety and well-being of both our staff and customers, our technicians are:
  • wearing masks and gloves on every service call
  • following CDC recommendations for washing hands, contact, and sanitization;
  • equipped with disinfecting products to thoroughly sanitize your device before and after the service call.

Need Supplies?
If you need toner or supplies for any of your devices, we can dropship direct to you without any extra handling by CNW staff. Email supplies@copiersnw.com or order direct through your E-info account.